REC&I Resources / Purchase support

Help with your digital purchase.

If you receive the wrong file, cannot access a download or believe a resource differs materially from its description, contact us with your order reference and a description of the issue.

We will review the problem and arrange an appropriate correction, replacement or refund where applicable. Please contact us promptly; do not send confidential project material or card details.

These are digital products, so there is no physical return. Review file formats and requirements before purchase. Nothing here limits mandatory consumer rights.